Privacy Policy
This Privacy Policy ("Policy") explains how TicketShowcase.com, ("we," "us," or "our") collects, uses, and discloses personal information when you use the TicketShowcase.com website (the "Website") and related services. We are committed to protecting your privacy and handling your personal information responsibly.
1. Information We Collect
a) Personal Information: We may collect personal information from you, such as your name, email address, phone number, and payment information when you register for an account, make a purchase, or interact with the Website.
b) Usage Data: We may collect information about your use of the Website, such as your IP address, device information, browser type, and usage patterns. This information helps us analyze trends, administer the Website, and improve our services.
c) SMS Verification and Fraud Prevention: In order to combat credit card fraud, we may also collect and process additional information, including your carrier-registered mobile device number, IP address, cookie data, and other logs related to your authentication process.
2. Use of Information
a) Provide Services: We use the personal information you provide to deliver the services you request, process transactions, and communicate with you about your account and events.
b) Personalization: We may use your information to personalize your experience on the Website, provide tailored recommendations, and send you relevant marketing communications.
c) Analytics and Improvements: We may use your information for analytical purposes, to understand how users interact with the Website, and to improve our services and user experience.
3. Disclosure of Information
a) Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website and providing our services. These service providers are contractually bound to handle your information securely and only for the purposes specified.
b) Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid requests from public and government authorities.
c) Combatting Credit Card Fraud: In the event of a credit card purchase dispute or suspected fraud, you agree that we may disclose the collected information, including your carrier-registered mobile device number, IP address, and other relevant data, to relevant parties such as our credit card processor, the issuing credit card that the transaction is being disputed, the phone carrier that the mobile device number is registered with, or appropriate investigative authorities.
4. Your Rights and Choices
a) Access and Correction: You have the right to access and update your personal information. You may also request correction or deletion of inaccurate or incomplete data.
b) Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.
c) Cookie Settings: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, certain features of the Website may not function properly without cookies.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. International Transfers
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
7. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
a) Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purposes for which we collect the information, and the categories of third parties with whom we share the information.
b) Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
c) Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We do not sell your personal information for monetary value.
To exercise any of your CCPA rights, please contact us using the contact information provided at the end of this Policy.
8. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
a) Right of Access: You have the right to request a copy of the personal information we hold about you and to access certain information about how we process your personal information.
b) Right to Rectification: You have the right to request the correction of inaccurate personal information and to have incomplete personal information completed.
c) Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
d) Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.
e) Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller where technically feasible.
f) Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes or when the processing is based on our legitimate interests.
To exercise any of your GDPR rights, please contact us using the contact information provided at the end of this Policy.
9. Updates to this Policy
We may update this Policy from time to time. We will notify you of any material changes by posting the revised Policy on the Website. We encourage you to review this Policy periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Policy, or if you would like to exercise your rights under the CCPA or GDPR, please contact us.
We will respond to your inquiries and address any concerns in a timely manner.
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